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 Post subject: McV won't run.
PostPosted: 28 Mar 2020, 17:06 
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Joined: 16 Oct 2019, 03:47
Posts: 5
Location: Trail Creek, Indiana
Using McV 1.8 on Windows Ten x64 (1909) McV shows splash screen but then exits.

I have tried reinstalling and get same error. McV has run fine in the past on this machine.

Log file says contents con not be read:

Code:
PS C:\Users\jake9> cat C:\Users\jake9\McIDAS-V\mcidasv.log
16:56:07.930 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: =============================================================================
16:56:07.934 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: Starting McIDAS-V @ Sat Mar 28 16:56:07 UTC 2020
16:56:07.936 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: Versions:
16:56:07.937 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: McIDAS-V version 1.8 built 2018-12-04 10:30
16:56:07.939 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: IDV version 5.5u1 built 2018-11-06 05:35 UTC
16:56:07.939 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: VisAD version r6578 built Wed Nov 14 15:15:58 CST 2018
16:56:07.956 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: netCDF-Java version 4.6.12-SNAPSHOT built 2018-06-18 14:35:10+0000
16:56:07.956 [main] INFO  edu.wisc.ssec.mcidasv.McIDASV - main: 32759 MB system memory
16:56:11.964 [Thread-11] WARN  ucar.unidata.util.IOUtil - readContents: could not read contents for '/edu/wisc/ssec/mcidasv/resources/default.py'
java.io.IOException: Could not load resource:/edu/wisc/ssec/mcidasv/resources/default.py
        at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1427)
        at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1739)
        at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1675)
        at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1659)
        at ucar.unidata.idv.JythonManager.doMakeContents(JythonManager.java:579)
        at ucar.unidata.idv.JythonManager.initPythonInner(JythonManager.java:326)
        at ucar.unidata.util.Misc$3.run(Misc.java:1243)
Caused by: java.io.FileNotFoundException: Unable to open:/edu/wisc/ssec/mcidasv/resources/default.py
        at ucar.unidata.util.IOUtil.getURL(IOUtil.java:1607)
        at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1377)
        ... 6 common frames omitted
16:56:12.084 [Thread-11] WARN  ucar.unidata.util.IOUtil - readContents: could not read contents for '/ucar/unidata/idv/resources/python/radar.py'
java.io.IOException: Could not load resource:/ucar/unidata/idv/resources/python/radar.py
        at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1427)
        at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1739)
        at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1675)
        at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1659)
        at ucar.unidata.idv.JythonManager.doMakeContents(JythonManager.java:579)
        at ucar.unidata.idv.JythonManager.initPythonInner(JythonManager.java:326)
        at ucar.unidata.util.Misc$3.run(Misc.java:1243)
Caused by: java.io.FileNotFoundException: Unable to open:/ucar/unidata/idv/resources/python/radar.py
        at ucar.unidata.util.IOUtil.getURL(IOUtil.java:1607)
        at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1377)
        ... 6 common frames omitted
16:56:26.561 [AWT-EventQueue-0] WARN  ucar.unidata.util.LogUtil - log: ERROR: Creating display master
Canvas3D: Non-recoverable graphics configuration error


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 Post subject: Re: McV won't run.
PostPosted: 30 Mar 2020, 22:11 
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Joined: 15 Jan 2009, 22:34
Posts: 408
Hello-

After doing some research, I was wondering if you have recently had something auto-update or some system changes since McV worked last on this machine? We do have this type of error in our FAQ:
Quote:
Q. Why am I am seeing a "Canvas3D: Non-recoverable graphics configuration error" when installing on my Windows 7 64-bit machine?

A. When installing McIDAS-V on a Windows 7 64-bit machine, the installer may fail and you may see this error message as the last line of your mcidasv.log file: "Canvas3D: Non-recoverable graphics configuration error". If you run into this problem, you should first try updating your drivers and installing McIDAS-V again. If this does not solve the problem, it is possible that there are some graphics cards that do not have 64-bit drivers and thus will not be able to support the 64-bit installers. If this is the case for you, attempt to download McIDAS-V utilizing the 32-bit Windows installer instead of the 64-bit installer.


So, for now, trying to update your graphic card drivers or you may find you have to install an older version if you can match one up from when McV last worked. If that does not help, attempting to use the 32-bit Windows installer may solve the issue.

If you still are having issues, let us know what you tried and we will try to investigate further.

Thanks, Jay


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 Post subject: Re: McV won't run.
PostPosted: 30 Mar 2020, 23:49 
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Joined: 16 Oct 2019, 03:47
Posts: 5
Location: Trail Creek, Indiana
I don't know which fixed it but I uninstalled McV again but this time before reinstalling I deleted the $env:HOMEPATH\McIDAS-V directory. Also when I went to uninstall McV I noticed NVIDIA had unknowing installed there PhysX package so I uninstalled that as well.


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 Post subject: Re: McV won't run.
PostPosted: 31 Mar 2020, 14:14 
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Joined: 15 Jan 2009, 22:34
Posts: 408
I'm glad you got things working and thanks for letting us know the details. It's possible something was corrupt in your McIDAS-V directory. However, that PhysX package sounds suspicious. Let us know if you have further issues like this.

Thanks, Jay


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