Search found 398 matches

by jayh
Fri Mar 02, 2018 9:04 pm
Forum: Bug Reports
Topic: Display tab not showing map & data, just a black background
Replies: 4
Views: 2304

Re: Display tab not showing map & data, just a black background

Hi Diego- Sorry for the delay in reply. We were wondering if you are still having issues getting -V started with the correct display on your new machine? If so, we have a few more questions and things you can try. 1. When you say that you "can't see the spinning cube," does that mean it's ...
by jayh
Wed Jan 24, 2018 8:01 pm
Forum: Bug Reports
Topic: Error processing chooser XML
Replies: 1
Views: 1255

Re: Error processing chooser XML

Hello- I first want to let you know that since this is a different startup error, I created a new topic thread for it and moved your post. Thanks for using -V and unfortunately we think you encountered an error with 1.7 that we are currently testing a fix for. The problem can happen when you access ...
by jayh
Fri Jan 19, 2018 7:06 pm
Forum: Bug Reports
Topic: Error when opening McIDAS V
Replies: 6
Views: 2417

Re: Error when opening McIDAS V

Hi Boris-

Thanks for the information. We don't require that shared library on our test machines, so we aren't sure why Fedora wants it. We have created a new nightly that contains libgfortran.so.3. Please download the installer from: http://www.ssec.wisc.edu/mcidas/software/v/unstable/ and install. Let us know how it works.

Thanks, Jay
by jayh
Thu Jan 18, 2018 5:52 pm
Forum: Bug Reports
Topic: Error when opening McIDAS V
Replies: 6
Views: 2417

Re: Error when opening McIDAS V

Hi Boris- With the following information, I'm assuming you never had McIDAS-V installed on this new PC. We support -V on Linux Red Hat and have many users on CentOS. We have seen that error previously on other types of Linux systems that don't have 32 libraries installed. We have this information in...
by jayh
Wed Oct 18, 2017 7:28 pm
Forum: General Questions
Topic: Eumetcast AVHRR data
Replies: 1
Views: 1327

Re: Eumetcast AVHRR data

Hi Lubomir- Unfortunately my colleague and I have been unable to read this file into McIDAS-V. We tried it in it's zipped format and unzipped, but we are unclear as to what format it is. At this time I will write an inquiry for the programmers to look at it, but I'm not hopeful. m I'm hoping someone...
by jayh
Wed Oct 11, 2017 10:09 pm
Forum: Bug Reports
Topic: using GOES-16 data as local area data
Replies: 1
Views: 1321

Re: using GOES-16 data as local area data

Hi Joleen- I was able to replicate your issue using GOES-13 and GOES-16 AREA files. I've written up inq. 2589 for evaluation to get ALB/Albedo to behave the same way TEMP/Temperature do in loadADDEImage calls. I found this error in my log file: __main__.AddeJythonInvalidUnitError: Unit not found in ...
by jayh
Thu Oct 05, 2017 5:54 pm
Forum: General Questions
Topic: How to make a perfect customized MAP (1km max error)
Replies: 7
Views: 3041

Re: How to make a perfect customized MAP (1km max error)

Hi Francois- You can turn on and customize lat/lon lines. From the Legend in the Main Display Window, click on Default Background Maps. This will bring you to the Layer Controls tab for the maps in the Data Explorer. Near the top of window will be the toggle between Maps and Lat/Lon. Click on Lat/Lo...
by jayh
Wed Sep 27, 2017 7:18 pm
Forum: General Questions
Topic: How to make a perfect customized MAP (1km max error)
Replies: 7
Views: 3041

Re: How to make a perfect customized MAP (1km max error)

Hi Francois- The finite control isn't possible currently in -V. We have this inquiry to allow a lat/lon corner point to be selected when creating a lat/lon user projection in the Projection manager, inquiry 934 . I have added your information to that inquiry as well. I have tried a few tricks that m...
by jayh
Wed Sep 27, 2017 5:37 pm
Forum: Bug Reports
Topic: layer label change causes data reload
Replies: 8
Views: 3479

Re: layer label change causes data reload

Hi Kris-

I wanted to follow up on this. Bob is on vacation until early next week. He did write the reloading inquiry for evaluation here in inq. 2584. Thanks for the additional information, and Bob will follow up next week if necessary.

Thanks, Jay
by jayh
Thu Jun 29, 2017 9:45 pm
Forum: Bug Reports
Topic: McIDAS-V has closed unexpectedly
Replies: 25
Views: 8005

Re: McIDAS-V has closed unexpectedly

Hi Kris- We haven't seen or heard of this behavior previously. Bob has been trying replicate the problem on OS X with the sleep timer set to 1 minute. He tried several different things in the sessions, such as working with multiple tabs/windows and having long loops playing, but he's been unable to ...